Frequently Asked Questions

Everything you need to know about your Locs of Love journey.

How long does shipping take for Locs of Love products?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

Are your hair care products safe for color-treated locs?

Yes, all our formulas are sulfate-free and paraben-free, specifically designed to nourish and maintain the integrity of color-treated and natural locs.

What is your return policy?

Due to the nature of our beauty and hair care products, we only accept returns on unopened and unused items within 14 days of delivery. Please contact our support team to initiate a return.

How should I store my Locs of Love oils and mists?

For maximum shelf life and potency, store your products in a cool, dry place away from direct sunlight.

Do you offer wholesale opportunities for salons?

We love partnering with professionals! Please reach out to us via our contact page with your business license information to receive our wholesale pricing guide.

Can I track my order once it has been placed?

Absolutely. Once your order is processed and shipped, you will receive an email with a tracking number and a link to monitor your package's progress.